Question 1. What is the USP for your business?
The USP (unique selling proposition) of my online clothing business is it is easily available and convenient for all people. Moreover, it is an online business. People can easily get their product with a fast delivery service, there are multiple payment opposition for customers and there is also a return policy for customers to shop with us with positive trust.
Question2. What is the plan regarding the requirements of the service to your customers?
The main plan for the service to our customers is we have to gain the trust of customers with our products and the service which we are offering it help us to grow more in the market and attract more and more people.
Question3. Would you explain the product segmentation of your business more?
The product segmentation of my business is here, young people can easily find the stylish cloths with an affordable price, and they can share the location with us, and we can easily deliver the product to them.
Question4. Does the store offer quality, eco-friendly clothes in various sizes and styles?
Well, yes, we are also offering both normal and good quality of eco friendly cloths because it helps the environment and now people love to wear eco-friendly cloths, but it is not available in various size and designs, whereas one can order with us and we can provide them with special order by making on demand.
Question5. Do discounts and loyalty points during events bring customers back? Is shopping on social media convenient?
Yes, people who shop with us again. They will receiver points as well as discount on their next items or product which help our customer in money saving and getting our loyalty points. Additionally shopping on social media platforms is convenient for people because today all people spend most of their time on these social media platforms.
Question6. Is the store mainly for young adults? Do they have stylish, affordable clothes?
The main target audience of my business is young adults because they have the craze for stylish clothes. Moreover, it is a new business we are offering clothes at an affordable price to increase the sales and to enter this market.
Question7. Are prices competitive with other stores? Are they affordable?
As I mention above we offer our products on low price. we provide at low price because our customer directly deal with us there is no third person. moreover, over main motive is every person who see our product can buy that thing with a affordable price.
Question8. How does the store interact with customers? Does it help keep prices low?
It is a online business and customers can see the product their details online by website and other social media platforms. we can delivery that products or items to their home door. Additionally, all this process save the lot of time and money of our customers.
ouestion9. Are there any new marketing initiatives planned for the future?
Yes, in the future I will grow this business and I will give different types of discount coupons such as on special occasions and days. Moreover, I will collaborate with bloggers and influencers to attract more customers and make video content of my product for promotion.
Question10. How does the online clothing business differentiate itself from competitors?
I prefer quality and design to differentiate my business of clothes from my competitors. It helps me to stay in the market for a long time and make a good position.
Question11. How do you address any issues or concerns raised by customers?
If our customers find any issues or concerns after shopping with us. We will resolve their issue as soon as possible. We will hire one person for that to help our customers. Moreover, I will make a separate department for this so, that customer cannot find any problem.
Question12. What are some common themes or insights gathered from customer feedback?
I think delivery plays an important role in online business, so feedback related to delivery area such as timeline and condition helps me in improvement. Additionally, customers service experience feedback is also responsible in this such as solving problems, helpfulness, and branded clothes.
Question13. How would you assess the overall performance and success of the online clothing business?
I assess the overall performance and success by customer satisfaction with their product and with our service through surveys, reviews, and feedback. Moreover, I also check the sales and profit of the business and compare it with past months.